Annette Cross is the owner of Provincial Hearing Aid Service Ltd.  She started her career in the industry 16 years ago as a secretary. She found helping people so rewarding that she now has her Board Certification in Hearing Instrument Sciences.  In 1997, she had the opportunity to purchase the business from the previous owner, Don Allen.  Annette feels very fortunate to have been given such a wonderful opportunity, and has worked hard to build the business.  Annette brings with her 20 years of experience in customer relations, and realizes the importance of listening to her patients so she can provide second to none service.  Annette has been involved with the Provincial and Atlantic associations, as well as a board member for the National association, which enables Annette to stay on top of the latest changes in the industry. 

Because of her success, Annette has been able to give back to the community and to the hard of hearing.  Annette has dedicated her time to volunteer on hearing missions around the world in which she helps children discover the world of hearing.  It has greatly enriched her life.  She now has three locations across the province, Bridgewater, Truro and Kentville, with 9 employees who are committed to providing the same customer service that is so important to Annette. 

Annette lives in Hebbville with her husband, Randall Pernette.  She has three grown sons, Darrell, Brandon and Cole, and a new grandson, Spencer who she adores.  She loves traveling, painting, driving her Harley, or just relaxing by the lake.  But mostly she enjoys entertaining and spending time with her family and friends.

Annette loves the satisfaction she gets from helping people to enjoy a greater quality of life.